Can I sue an agency if the attorney refuses to pay for transcripts?

Asked by Courtreporternew {46}
12/18/2010 10:55:34 AM

Can I hold the agency I work for responsible if the client does not pay? The attorney ordered transcripts from me but, now is refusing  to pay,  his reason is he did not order.  I am seriously, considering suing the agency. Need advice, thanks.

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Answered by debeemartin {193}
12/19/2010 2:17:26 PM

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Hey,

I don't think you can sue the attorney personally if the name of your court reporting firm did the billing.  Technically, he owes the firm since they submitted the bill.

I have a firm, and, if any attorney doesn't pay, I pay my reporter and don't accept any other work from that attorney unless it is COD.

I'd rather have faithful reporters that deadbeat clients, and, if they're not going to pay, I don't want to pay their bills to my reporters.  So I consider it a loss, but not a big loss.  Good luck to you, Carol DeBee Martin

Great quote, I'd rather have faithful reporters than deadbeat clients...    -    jeanese 12/19/2010 7:06:32 PM | Flag


Answered by jeanese {2363}
12/19/2010 11:30:22 PM

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Courtreporternew;  Seems you already have your answer from all the commenters - without something more than your word against his, chalk this one up to experience.

However, this *off-the-record,* ordering will happen more times than actually physically on the record.

So, depending on your personal style and comfort level, you have some choices going into the future:

1)  There's nothing wrong with notating a brief discussion of *We'd like a copy, Ms./Mr. Reporter" and you saying *Sure, Counsel* right there in your notes.  YOU are the official keeper of the record.  The attys can say, *This concludes the depo of so-and-so..." but that doesn't preclude you from adding a few, couple more lines as confirmation of their order - even on their way out the door.

2) If it's in the elevator after you're all packed up, that's a different story!   (Attys are smart; you're smarter!)  Simply send them an email the next day or so - (You have their card, right?)  and cc your agency so they have all correspondence (And they see that you're endeavoring to make more money for all concerned!)

*Dear, Atty Ordered-in-the-Elevator

Just wanting to confirm your order of a Certified Copy of the deposition of Joe-Blow, rough draft, and expedited for delivery on (date) taken in the matter of Joe-Blow V. Everyone else...

That's it.

They should respond.  And keep the email.  I created a folder in my email account for Draft and Copy Orders - and I click and drag everything in there and keep it.... FOREVER!

If they don't respond, heck with it.  Who knows what kind of circumstances have led them to change their minds.  Creates less stress for you feeling like $$$ is owed later.  

3)  Create your own and/or ALWAYS carry with you, simple, easy Copy Ordering sheets in your steno bag - Just before the conclusion of the proceedings (or after lunch, if appropriate) whip it out; Let counsel know, *My agency requires this for all copy orders.*

Then you're covered. 

*Note:  No matter how nice, pleasant, professional, engaging counsel seem at the setting; just get some type of documentation in whatever way you're most comfortable.  It's a bad economy.  Everyone is looking for ways out - don't let it result in well-earned cash out of your pocket.

There's a *copy order sheet* format, floating around on this site somewhere with how to create your own, what services to include...

Your agency will be impressed when you scan and upload any and all orders for all services with your worksheet.   Protect them and you. 



Answered by Rosalie {1907}
12/18/2010 9:08:36 AM

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First of all, does the attorney have the transcript?   Is the agency paying you at least your fee for attending the depo?   Is the order on the record or do you have a signed form? 

I have only had that happen once, a little different tough.  Attorney ordered a two-day rough draft, but called a few days after receiving rough to say they settled the case, they no longer needed transcript.  Luckily for me, since the transcript was completed in final already, firm said they still had to pay, and attorney was nice enough to understand and paid the invoice.



Answered by Courtreporternew {46}
12/18/2010 2:28:27 PM

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They paid me for the appearance fees. The transcripts were hand-delivered to the law office the agency showed me the delivery receipts and forwarded me an email that the attorney said, he was not going to pay for transcripts that were not ordered.

I did not get a signature they ordered off the record after the deposition was over.

So did he return transcripts? If he has them, he should pay. I know you said you did not get a signature of the order, but did you get it on the record, or an audio of you asking? If he has them, he should pay. Depending on what type of agency you work for, they should stand behind you! Why would we waste our time if no transcript was ordered. One other question, is he the noticing attorney or copy attorney? If he's the noticing attorney and a copy was ordered, and since he said he didn't order, then the full amount should be charged to the copy attorney, or at least that's the way my firms work.    -    Rosalie 12/18/2010 3:24:07 PM | Flag
A signed order form is the only thing that counts. Or, if they participate via telephone, an email order. Without that, you have no leg to stand on. Live and learn. You'll never not get that signed or email order again.    -    Marge Teilhaber 12/19/2010 4:56:11 PM | Flag


Answered by Debbie {55}
12/19/2010 12:43:58 PM

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Our agency required a verbal confirmation over the phone after the order is placed.  The reporter does not go ahead with the copy unless we have that confirmation.



Answered by naolavaughn {269}
12/19/2010 2:27:12 PM

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It is really not the court reporting agency's fault that the attorney renigged on his order.  I disagree with some reporters who think that the agency owes them regardless.  I've even had reporters tell me that the agency should force the copy attorneys to order  because the reporters believe they should always be paid for a minimum of an O+2 when they transcribe a job!

If it was the taking attorney and the other side ordered, in many states the taking attorney is responsible for the O+1 (or original), no matter what.  If it's the non-taking attorney (copy only guy) well, there's several things you can do.   If the attorney kept the transcripts, then you should ask your agency if they would enforce collections since he has the transcripts, or ask the agency if they would allow you to take him to small claims court to collect from him if they are not going to. 

If it's the non-taking attorney and he returned the transcripts, then you really don't have a case against anyone.  My personal opinion is the copy attorney has the right to change their mind, even after ordering, particularly if you're producing the transcript for the taking attorney.  It puts much more of a burden on the agency for preparing the copy and sending it out than it does on you, the reporter, because you're editing the transcript anyway. 

This is the reason many firms have gone to signed order forms to be given to the attorneys at the jobs.  I make sure I have the order on the audio if I don't have a signed order form, but I work for many different agencies and I now carry generic order forms with me and ask the agencies that don't have their own if it's okay if I pass them out.  If they say no, then I at least put it on the audio. 

Naola

 

 



Answered by savannah2010 {35}
12/23/2010 9:25:29 AM

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I hope this is not the workers comp firm from Miami, please go check courtreporterssite.com I put the name of the law firm as a COD only, they will not pay for transcripts.

They purposely order transcripts off the record, if you do not have that signature or an email confirmation of order you are going to have to take him to court.

He is going to fight the and the defense will be no proof of order. They will not pay! They are currently being sued in several different counties for not paying for transcripts. Good Luck!



Comments from Facebook

April Hansen
This is one of those live and learn deals. Make SURE you get ON THE RECORD when an attorney has ordered the transcript, especially if it`s a new client and you don`t know them. Obviously they should be placed on a COD list somewhere, either at your agency or on your own. Be sure you have it on an audio file somewhere, too. I`ve had this happen twice in my 16 years of working and my agency paid me for one, and not the other. But ever since I make SURE I have it on the record somewhere that
Saturday, December 18, 2010
Bonita Finan
It depends on what kind of contractual agreement you signed with your agency when you started. You`re not employed by them so you really can`t sue them. The one to sue is the attorney. Take him to court and he`ll probably change his mind about not paying. Always get attorneys to sign an order form or put it on the record. Good luck.
Saturday, December 18, 2010
Barbara Sadlier-Leacott
My agency has us bring a form that the attorneys who want to order a transcript must sign and date it, plus check off the type transcript they want (mini, email, ASCII, etc.) This way you have thei
Saturday, December 18, 2010
Noel Bartels
If the agencies you take work for don`t have one, make yourself a copy form and get a signature from all ordering attorneys. In my opinion, if you sue the agency or make a big deal about it, you won`t get further work from them which could add up to more than what you are out for now. AND, this is very important, agencies talk to each other, especially if they help each other cover jobs. A bridge burned at one agency could possibly be a bridge burned at another.
Saturday, December 18, 2010
Velicia Marseille
I totally agree with April Hansen. live and learn experience. Always get orders on audio record or have them sign a form. I remember an attorney tried to say they didn`t order and they forgot I had my digital recorder as my backup and it recorded the attorney clearly ordering the transcript. After that, I was paid in full. ALWAYS get it on audio or have them sign. They will always try if they think you don`t have proof.
Saturday, December 18, 2010
Kelly Kilzer
How much does this guy owe you? This happened to me. The agency demanded payment and he denied again. They said they`ll just put him on the COD list for next time. He owed me 300 but still.
Saturday, December 18, 2010
Deborah McNally
I think you should be able to sue the agency. The lawyer did not call you, so it`s the agency`s responsibility to pay their bill. It`s like telling your scopist, oh, sorry, I didn`t get paid on that job so I can`t pay you.
Saturday, December 18, 2010
Deborah McNally
You`ve gotta have a signed request form or it`s really your word against theirs.
Saturday, December 18, 2010
Jennifer Tow Hulbert
Several pieces of very good advice from this group, as always. However, I don`t think you can or should attempt to sue the agency (see Bonita`s post). It`s not as though the agency received payment and is refusing to pay you. The attorney is the one refusing to pay. You`ll have to go after him. As everyone said, get it on the record. I understand that won`t help you now, but for future reference, it`s great advice. I wouldn`t recommend even considering trying to sue the agency. Court rep
Saturday, December 18, 2010
Angela Vanoy
I have had this happen. I always now get the attys on record stating they want a copy so they can`t deny they said it. You can`t sue the agency I don`t think because its not their fault and suing the attorney would only lose you work. Put it down to live and learn and put him on COD.
Saturday, December 18, 2010
Nancy Turner
As I work for an agency in the collections dept, I have a different perspective. We tell our reporters that if they want copies, they MUST get the order on the record or/and a signed copy order or/and audio of the copy request. Some attorneys change their minds after we have their copies ready, and unless I have something concrete to hold over their heads, I cannot MAKE them pay. Then we have to go back to the reporter and explain why we cannot pay them. Even tho we all KNOW the atty asked
Sunday, December 19, 2010
Bonita Finan
Nancy, that`s pretty standard procedure, isn`t it? My firm just recently had to play hardball with an attorney re that same issue. Thank God our firm has a policy that every attorny has to fill out an order form before he or she receives either the original or a copy.
Sunday, December 19, 2010
Susan Capobianco
Who are these frickin` attorneys? It`s a sad day when the reporter has to fight to get paid by an attorney the upholder of the law.
Sunday, December 19, 2010
Vicki Jelley
Apparently anyone can sue anyone, but I would sue the lawyer before I would sue the firm. There must be a written record of orders at the time of dep that should be stored in the computer.
Sunday, December 19, 2010
John Lynch
If the case is still pending in court, or if the award(if any) has not yet been paid, file a motion to intervene, citing your interest in the case, your likelihood of success on the merits of your claim against the attorney and the likelihood of your not getting paid if the case is allowed to go forward without security for you. THAT will get their attention!
Sunday, December 19, 2010
John Lynch
Also, you should expect the agancy to back you up here. They should recognize your efforts and seek to facilitate payment for you(and them) by any means necessary. Let`s face it, if the lawyer is doing this, he(or she) is probably not a gold-star client in the first place.
Sunday, December 19, 2010
Susan Capobianco
Your firm should pay you. You performed your end of the deal. It should not be your loss. I`d look for a new place to work.
Sunday, December 19, 2010
Bonita Finan
Susan, looking for a new place to work is easier said than done. Not everyone lives in a bigger city where you have that choice.
Sunday, December 19, 2010
Donna Scott
If the guy is the noticing atty he is responsible for the original and one copy and the agency is responsible for paying you whether he pays or not. If he is an atty who is ordering a copy and he doesn`t pay, usually the agency doesn`t pay unless they get paid. We try to get them to order it on the record so they can`t say they didn`t order it. And we try to COD them to be sure we get paid. Sometimes if it is insurance defense it is hard to COD. I have hundreds of copies that have not been
Monday, December 20, 2010

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